Hyundai Finance Guaranteed Future Value lets you drive away with confidence

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Rather than treating finance as an afterthought when signing the paperwork on your new car, Hyundai Finance helps you drive away from the dealership with much more than a great deal.

The vast majority of Australian new car sales are arranged through some form of finance, but it’s often a one-off interaction with little thought for what comes next.

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Arranging financing at the dealership can also be a confusing and disjointed customer experience if you’re handballed between the sales and finance teams who aren’t necessarily on the same page when it comes to ensuring everything goes smoothly.

These days, savvy Australians are starting to demand more from their financing provider. This is why Hyundai Finance engages with customers throughout the life of their finance contract, to ensure an ongoing relationship that looks to the future, says Ian Ritchens, Chief Commercial Officer of Hyundai Capital Australia.

Rather than relying on a joint venture or brand partner, Hyundai Finance works hand-in-hand with Hyundai Motor Company Australia and the dealership to offer a seamless financing experience.

While Hyundai has provided branded finance options previously, the launch of Hyundai Finance, with Hyundai Capital, is the first time in Australia that Hyundai has delivered such a unified approach to meeting customer wants and needs when it comes to financing, Ritchens says.

“It’s well understood that this kind of aligned captive finance makes for a much better customer experience, not just on the showroom floor but for the entire life of those financing arrangements,” he says.

“We don’t want to treat finance as an afterthought, with Hyundai Finance we want to ensure finance is a central part of a unified experience while forging a strong ongoing relationship with that customer.”

That relationship goes beyond just managing payments, it can also include discussing available end-of-loan term options.

Amid uncertain economic times, Ritchens says Australians appreciate Hyundai Finance’s competitive and flexible loan options, along with the peace of mind of Guaranteed Future Value (GFV)¹.

A Hyundai GFV¹ loan for approved applicants provides the certainty of a minimum resale value of the vehicle, along with a range of options at the end of the loan term. 

If you’re happy to keep the car, you simply pay the agreed GFV¹ to own the vehicle outright. Otherwise, you can hand back the vehicle with no further payments, provided it meets the agreed fair wear and tear and kilometre conditions.

Alternatively, if you’re ready for a new set of wheels, you can trade in your vehicle and put the funds towards paying out the loan. If the trade-in value is higher than the GFV¹, that equity can be put towards your new car.

To sweeten the deal, GFV¹ may offer lower repayments compared with traditional financing². Rather than paying off the full value of the car, the minimum resale value is deducted when calculating repayments over 24 to 48 months. 

“We’ve seen a great response to GFV locally because it really empowers Australians when it comes to taking charge of their finances and having certainty,” Ritchens says.

Looking to the future, Hyundai dealers and customers may look forward to new offerings like used Hyundai Guaranteed Future Value¹, which will support the sale of certified pre-owned vehicles and give customers even more options when it comes to getting behind the wheel of a Hyundai.

Today, the benefits of engaging with Hyundai Finance begin at the dealership, with flexible payment options and personalised interest rates.

Hyundai Finance has a strong focus on embracing new technology, to streamline the application, underwriting and approval processes through digital services. This includes the convenience of everything from online document submission to approval. 

It continues to invest in seamless digital tools and processes to enhance the overall customer experience, such as an AI chatbot and online customer portal. 

“Whether it’s in-store or online, today’s customers expect a smooth and personalised shopping experience, or they’re prepared to take their business elsewhere,” Ritchens says.

“They bring those high expectations into the dealership, so it’s essential that we offer them a seamless financing experience that continues to meet their needs long after they drive away.”

At the same time, the Hyundai dealer network benefits from greater opportunities to engage with their customers, which will drive new sales, cross-selling opportunities and increased customer retention.

Combining access to competitive funding, new technology and processes, Hyundai Finance’s goal is to support every facet of the dealership business, Ritchens says.

“Our strategic vision of ‘One Hyundai’ is committed to creating a competitive advantage that drives sales opportunities and sustainable growth for Hyundai Motor Company Australia and our dealer partners,” he says.

“Above all, we are committed to putting Hyundai customers at the centre of everything we do, exceeding their expectations throughout their ownership journey.”

Finance is provided by Hyundai Capital Australia Pty Ltd ABN 42 611 226 316 Australian Credit Licence 554051. For approved applicants only. Terms, conditions, fees, charges and eligibility criteria apply.

¹ The Guaranteed Future Value (GFV) is the minimum future value of your new or approved demo Hyundai set out in your contract. At the end of the term, you can sell your car to us, and we will pay the GFV which will be put against your final payment, provided you’re not in default under your contract and subject to fair wear and tear requirements and agreed kilometres being met.

² Total interest payable on the loan will be higher than a loan with no GFV.

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